Privacy Policy
This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service. It explains your privacy rights and how the law protects you.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial letters capitalized have meanings defined under the following conditions. The following definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access Our Service or parts of Our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Dental AI Assist, Inc., 793 S Van Ness, Sydney, Australia.
Cookies are small files placed on Your Device containing details of your browsing history and other uses.
Country refers to: California, United States.
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website and AI-powered dental assistant platform.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically from the use of the Service.
Website refers to Dental AI Assist, accessible from https://www.dentalaiassist.com
You means the individual or legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, we may ask you to provide personally identifiable information, including but not limited to:
Email address
First and last name
Phone number
Address, State, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically and may include:
IP address, browser type, and version
Pages visited, time spent, visit date, and time
Device identifiers and diagnostic data
Mobile device information such as type, unique ID, IP address, operating system, and browser
Tracking Technologies and Cookies
We use Cookies and similar technologies to monitor activity and store information:
Session Cookies: Temporary; deleted when You close Your browser.
Persistent Cookies: Remain on Your Device until deleted or expired.
Web Beacons: Small electronic files used to track usage and email engagement.
You can instruct your browser to refuse Cookies, but some parts of the Service may not function properly.
Use of Your Personal Data
We may use Personal Data for purposes including:
To provide and maintain the Service
To manage Your Account
For contract performance and service delivery
To contact you (email, phone, SMS, push notifications)
To send you news, offers, and service-related information
To manage your requests
For business transfers (e.g., mergers or acquisitions)
For analytics, improving the Service, and enhancing user experience
Sharing Your Personal Information
We may share information:
With Service Providers to support our Service
For business transfers, including during negotiations
With Affiliates, who are required to respect this Privacy Policy
With business partners to offer certain products or promotions
With other users, if you interact in public areas
With your consent for other purposes
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, legal obligations, dispute resolution, and policy enforcement.
Usage Data is retained for shorter periods unless used for security or functional improvements, or legally required to be retained longer.
Transfer of Your Personal Data
Your information may be transferred to and maintained on servers outside your jurisdiction, where privacy laws may differ. By submitting your information, you consent to such transfers.
We ensure reasonable safeguards for your data during such transfers.
Delete Your Personal Data
You may request deletion of Your Personal Data by:
Logging into Your Account and updating/deleting information
Contacting Us at support@dentalaiassist.com
We may retain certain information if legally obligated to do so.
Disclosure of Your Personal Data
Business Transactions
In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred. You will be notified before any such transfer occurs.
Law Enforcement & Legal Requirements
We may disclose your Personal Data if required to:
Comply with legal obligations
Protect our rights or property
Prevent wrongdoing related to the Service
Protect the personal safety of users or the public
Defend against legal liability
Security of Your Personal Data
We use commercially acceptable security measures to protect Your Personal Data, but no method is 100% secure.
Text / SMS Consents
If you opt in to SMS communications from Dental AI Assist, you may receive text messages regarding:
Your queries and interactions with Dental AI Assist
Service updates, appointment confirmations
Promotional offers
Message Frequency
Message frequency depends on your account activity, Service use, and promotions.
Opt-Out and Support
You may opt out at any time by texting “STOP”. To re-subscribe, text “START”. For help, text “HELP” or contact support@dentalaiassist.com or 415-715-9656.
Wireless Carrier & Confidentiality
Message and data rates may apply. We do not share your mobile number for marketing purposes, but may share it with Service Providers to facilitate SMS communications.
Children’s Privacy
We do not knowingly collect Personal Data from anyone under 13. If You are a parent or guardian and believe Your child provided Us with Personal Data, contact Us immediately.
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their Privacy Policies before providing any information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you by:
Posting the updated Privacy Policy on this page
Email and/or prominent notice on the Service
Please review this Policy periodically. Changes take effect when posted.
Contact Us
If you have any questions about this Privacy Policy, contact us:
By email: support@dentalaiassist.com